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3 outbound calls at once.
Your rep only talks to people who answer.

A smart dialer in the browser that calls several leads at once, connects whoever answers to your rep and summarizes every call with AI. Works on a computer or a phone, no phone system needed.

chatme
Dana · 3 outbound calls at once
Line 1
Michal LeviNew lead · Lead Ads
No answer
Line 2
Avi BarakCallback set for today
Answered, connected to Dana
Line 3
Ronit ShamirShowed interest on a past call
Ringing
Avi Barak
On a call with Dana
00:41
AI summary of the last callInterested in the yearly plan, asked to talk again today. Objection: price. Offer installments.

Reps spend most of the day waiting for someone to pick up. In ChatMe, the smart dialer does the waiting.

With manual dialing, the rep waits for the ring, types a summary and looks for the next lead. In ChatMe, the smart dialer places up to 3 calls at once, skips no-answers and busy lines, and writes the summary for you.

  • Parallel dialing. Up to 3 leads at a time. The first to answer is connected to the rep.
  • No answer? The lead goes back in the queue at the time you set, up to the number of attempts you chose.
  • No typing. AI writes the call summary from the recording.
More calls. Less manual work.

Less time dialing. More time selling.

ChatMe's smart dialer automatically dials several leads at once and connects the rep to the call that's answered. Instead of wasting time on dialing, ringing and waiting for an answer, reps focus on what they do best: selling.

More calls in the same timeThe dialer cuts the waiting time between calls and lets reps reach more leads during the workday.
More output, without growing the teamLess time lost on dialing and waiting lets the sales team handle more leads with the same resources.
Daily work time per rep, based on your assumptions
Without a smart dialer8 h
With ChatMe's smart dialer5.6 h2.4 h saved
  • Work time needed
  • Potential time saved
30%
Conservative default. Change it based on your experience.
Potential work hours saved per month0
Value of work time saved$0
For illustration only, based on the assumptions entered. Actual savings depend on lead volume, answer rates and how your sales team works. The value of freed time is not necessarily a direct saving on payroll.
Smart dialer

Less time looking for leads. More time on calls.

ChatMe's dialer runs the call order automatically, puts new leads first and brings unanswered leads back into the queue. Reps focus on calls and closing deals instead of choosing who to call every time.

  • New leads first. New inquiries get priority so you can get back to them fast.
  • Automatic retries. A lead who didn't answer returns to the queue based on the number of attempts and the rules you set.
  • Follow-ups on time. Leads with a scheduled callback are handled at the right time.
  • An orderly call queue. The dialer moves between leads automatically, with no manual picking of each number.
No lead left behind

Didn't answer the first time? ChatMe keeps trying.

ChatMe's smart dialer calls several leads at the same time, so you reach more people in less time. Leads who didn't answer go back to the call queue automatically, up to the number of attempts you set. No manual tracking, no forgetting who to call back and no giving up on sales opportunities.

  • More attempts, more opportunities. The dialer moves quickly between leads and lets you make more call attempts in a short time.
  • You decide how many times to try. Set the maximum number of call attempts per lead in advance, and the system runs the process automatically.
  • No lead is forgotten. Every attempt is logged, and leads who didn't answer return to the queue by the rules you set.
After the call

One click and the lead is done.

The rep picks how the call ended. Everything else happens on its own, and the next lead is already waiting.

  • One-click outcome. No answer, callback, interested, closed. The status on the card updates.
  • AI summary. What the customer wants, the objections and the next step, straight to the card.
  • Callback to the same rep. "Call me in the evening" is set from the screen and comes back to the rep at that time.
  • "Do not contact." One click removes the number from dialing, WhatsApp and email campaigns.
Avi Barak
Call ended · 06:12
Saved
No answerCallbackInterestedClosedDo not contact
Callback setTomorrow · 18:15 · with Dana
AI summaryInterested in the yearly plan. Objection: price, wants to talk it over with his partner. Next step: call back tomorrow after 18:00 with an installment offer.
No integrations

No need to connect the smart dialer to a CRM. It's already inside.

A regular dialer needs a CRM connection and someone to maintain it. In ChatMe, the smart dialer, the CRM and WhatsApp are one system, so there's no sync to break.

  • Leads come in on their own. Meta Lead Ads, website forms, API or a file. The lead is in the queue within seconds.
  • The card is open during the call. History, WhatsApp messages, past deals and call summaries.
  • After the call, everything is updated. Status, summary, callback and deal, with no copy-paste between systems.
  • WhatsApp shapes the queue. A customer who wrote "I'm free now" moves to the top of their rep's queue.
Separate dialer
  • Dialer
  • CRM
  • WhatsApp
  • Make / Zapier in between
  • Someone to maintain the connections
ChatMe
  • One system
  • One screen for the rep
  • No connections to maintain
For managers

See the whole team. Join a call when needed.

  • The whole team in real time. Who's on a call, who's dialing, who's on a break, and how many calls each rep got answered today.
  • Silent listening. Join a live call without the customer or the rep hearing you.
  • Whisper. Talk to the rep during the call while the customer can't hear.
  • Every call is recorded. The recording and summary are saved on the customer card.
  • Who closed what. Each deal is credited to the rep who closed it.
The team right nowSample data
RepStatusCallsAnsweredClosed
DanaOn a call84314
OriDialing71263
ShiranOn a call66282
TomerOn break52191
Listen to DanaWhisper
Questions

Questions about the smart dialer

What is a smart dialer and how does it help close more deals?

ChatMe's smart dialer calls several leads at the same time and connects the rep to the call that's answered. So reps waste less time dialing and waiting, reach more leads and focus on sales calls.

Does the dialer fit a business with a single sales rep?

Absolutely. The dialer fits a business with one rep as well as large sales centers. You can start with one user and add reps later, as the business grows.

How many leads can the dialer call at once?

The dialer can place several calls at the same time, based on the system settings. When a customer answers, the call is connected to an available rep. This cuts the waiting time between calls and increases the number of leads who get an answer.

What happens if a lead doesn't answer?

ChatMe returns the lead to the dialing queue automatically, based on the scheduling rules and the number of attempts you set. So you can try again without the rep having to remember who to call back and when.

Can I use the dialer with my existing CRM?

Yes. You can keep working with monday, Fireberry or other CRMs and use only ChatMe's dialer. With API, Webhooks and integrations like Make and Zapier, you can pass leads and update information between the systems.

Do I need a phone system or special equipment to use the dialer?

You don't need to buy a physical phone system or dedicated telephony equipment. The dialer works over the internet, so you can work with a computer, a headset with a microphone and a stable internet connection.

How do I get started with ChatMe's dialer?

Start by setting up your reps, connecting your lead source and setting the dialing rules. After onboarding you can turn on the dialer and start calling leads from inside the system.

One rep.
Works like three.

Send us 50 leads, and within an hour you'll see how many answered calls they produce with the smart dialer. Then a 20-minute demo: what the prioritized queue looks like, what happens when there's no answer, and how many answered calls a rep gets per hour.