Email marketing and automations

Leads didn't buy?
That doesn't mean they're lost.

With ChatMe's email marketing you can turn leads who didn't close into new sales opportunities, bring customers back for another purchase and send personalized campaigns and automations, all connected to the CRM and your sales data.

Lead win-back campaignActive

1
Step 1 · AudienceLeads who showed interest and didn't buy
Filtered by CRM status.
2
Step 2 · Send emailA personalized message
With an offer and a purchase link.

Subject: We have something you might like
Your offer is still waitingView the offer
Opened
3
Step 3 · Measure resultsCampaign performance
1,284Sent
38%Open rate
6.2%Click rate
Purchases: shown when purchase tracking is connected.

Illustrative data only.

Hebrew editorDrag and drop, right to left, looks good on mobile too.
Segments from the CRMBy purchases, call outcome, rep and product.
A report for every campaignOpens, clicks, unsubscribes and top links.
Lands in the inboxDedicated sending infrastructure, your own domain and recorded consent.

Editor and templates

A newsletter ready in ten minutes. No designer, no code.

Drag blocks, swap the text and image, and send. The editor is built for Hebrew, so there is no broken text direction, no flipped brackets and no buttons on the wrong side.

Ready templates. Simple message, sale and newsletter. You can save your own templates too.
Ready blocks. Heading, text, image, button, product with price, columns, social links and a footer with unsubscribe.
Mobile preview. See how it will look on a phone before you send, and send a test email.

SaleProduct, price and button

Simple messageText and button

Newsletter3 short articles

Smart audience segmentation

The right message. To the right customers. At the right time.

ChatMe lets you segment mailing lists by the customer and sales data in the CRM: what they bought, what they were interested in, when they last bought and where they are in the sales process. So every customer gets more relevant content, instead of everyone getting the same message.

Segment by behavior and purchases. Separate customers who bought, leads who didn't close and customers who haven't bought in a while.
Segment by CRM data. Build audiences by lead source, product, sales status or assigned rep.
Lists that update automatically. A customer bought or changed status? They can move to the right audience with no manual update.

Audience: customers who haven't bought recentlyDynamic audience

1Made a purchase before
AND
2Haven't bought in the last 60 days
AND
3Opted in to marketing email

Audience ready for a campaignContacts who meet all segment conditions.

Analytics and reports

Not just how many opened.
How many were really interested.

Track campaign performance in one place: from sends and opens to clicks, unsubscribes and the links customers cared about most. So you can see which messages work, improve the next campaigns and make data-driven decisions.

All the data in one place. From sends and opens to clicks, unsubscribes and spam reports.
Compare performance. See which campaigns and messages get more engagement from customers.
Improve campaign by campaign. Use the data to sharpen the content, audience and timing of the next messages.

Campaign performanceEnd-of-month sale · last 30 days

Illustrative data

5,000Emails sent
42%Open rate
6.1%Click rate
0.3%Unsubscribe rate

Top linksShare of clicks

/offer58%
/product27%
/contact15%

Open rate is an estimate and can be affected by email providers' privacy features.

Professional email sending

Your emails. With a better chance of reaching the inbox.

ChatMe lets you send emails from your business domain, with domain authentication and professional sending settings. So you can strengthen sender trust and improve your campaigns' deliverability.

Send from your domain
Emails go out from your business email address, so customers recognize who is reaching out.
Authentication and sender trust
Connecting your domain with SPF, DKIM and DMARC helps mailbox providers recognize authorized messages from your business.
Controlled sending
Managing the sending pace lets you roll out campaigns gradually, instead of sending every message at once.

Delivery and the law

Send from your own domain, within the law.

Domain

Send under your name

Set up SPF, DKIM and DMARC for your domain. We do it with you.

Consent

Who agreed and when

For every contact we keep when and where they agreed to receive mailings. No consent, no segment.

Unsubscribe

One-click unsubscribe

An unsubscribe link in every email. Anyone who unsubscribed, or told a rep "don't call me", gets no more mailings.

Cleanup

A healthy list

Bouncing addresses and anyone who marked you as spam are removed automatically, so your emails keep reaching the inbox.

Switching

Moving from another tool

Import your contacts, consents and segments from your current tool. We handle the move.

Automation

Want it to run on its own?

A newsletter goes out when you decide. A customer journey goes out on its own, based on what happened in the sale. See customer journeys

Questions

Common questions about email marketing

What is the difference between email marketing and customer journeys?

Email marketing is a campaign you build and send to a list, like a newsletter or a sale. A customer journey is a sequence of messages that goes out on its own to each lead, based on what happened in their sale. Both count toward the same email allowance.

Can I move my lists from the tool I use today?

Yes. Import contacts, mailing consents and segments from a file or from your current tool. We do the move with you, free of charge.

Will the emails reach the inbox?

You send from your own domain, with SPF, DKIM and DMARC set up. Bouncing addresses and anyone who marked you as spam are removed from the list automatically. Nobody can guarantee 100% inbox placement, but these are the things that make the difference.

Let's build a campaign
on your list.

In a 20 minute demo we will build a newsletter in the editor and a segment from your customers together, and look at the sales report.

Leads didn't buy?That doesn't mean they're lost.